Avenue & Bullet 2019

5 SOURCING In partnerships for progress with our vendors and through engagement in multi-stakeholder initiatives, we aim to build ethical global supply chains. Through our factory audit program, we work towards enhanced social standards, improved working conditions for factory workers as well as environmental risk mitigation. CUSTOMER Our customer’s interest in labels for eco-products and fair-trade is growing. Distributors and customers are becoming more demanding with regards to sustainability of their promotional goods. They attach a high value to good quality, trustworthy and more sustainable items to convey the message of their own engagement for sustainability. GOVERNANCE Sustainability is an ethical imperative that we follow at all corporate levels. In partnership with our supply chain, we aim at continuous social, ecological and economic improvement in the sourcing of our products, the products themselves, our logistics chain, and our own production and branding facilities. PRODUCTS The way we assure product responsibility adds extra value to our promotional products. We are continuously improving our Product Portal, e.g. with information on compliance with European REACH and RoHS chemical requirements, as well as voluntary sustainability standards such as Oekotex certification. CUSTOMER For the customers of promotional goods, sustainable branding becomes increasingly important. Their credibility builds on transparency, reliable sourcing and sustainability of both the production process and the promotional product itself. SOURCING In partnerships for progress with our vendors and through engagement in multi-stakeholder initiatives, we aim to build ethical global supply chains. Through our factory audit program, we work towards enhanced social standards, improved working conditions for factory workers as well as environmental risk mitigation. PRODUCTION For our production facility and pan-European logistics center, environmental excellence is a win-win strategy. Its ISO 14001-certified environmental management aims at continuous improvement of environmental indicators. Long term investments are showing results, e.g. in the reduction of materials and energy consumption.